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Items where Author is "Susanto, Hendrik"

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Thesis

Susanto, Hendrik (2012) Pengaruh Kepuasan Pelanggan Atas Kinerja Bauran Pemasaran Jasa Terhadap Loyalitas Pelanggan pada Kartu Prabayar XL di Surabaya. Skripsi thesis, Universitas Widya Kartika.

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